How do shoppers around the world perceive self-service technologies such as self-scanning? Explore international research on self-service technology, customer behaviour, trust, and the factors that drive successful retail adoption.

While many associate self-scanning with faster checkouts and improved convenience, its impact may extend far beyond the checkout area. A recent study examined how self-scanning affects customer behaviour and store performance - learn more here!

Incorrect item entry is a common challenge in retail. It can lead to shrinkage, inaccurate stock levels, and reduced margins. Want to understand how and why it happens? Learn more here.

Barcode switching is a form of shrinkage which is gaining attention, but there are effective ways to prevent it. Learn more about barcode switching here!

Self-service brings added efficiency and convenience to stores, but what does it mean for staff members? Let’s take a closer look at how self-service is reshaping the role of retail staff.

New shopping behaviour calls for new retail strategies. Both showrooming and webrooming have gained popularity worldwide - and this creates both challenges and opportunities for retailers. Learn more here!

Retailers and shoppers agree: one channel is not enough. As new digital platforms continue to emerge, expectations are rising for both physical stores and their digital counterparts. Learn more about omnichannel retail here!

Data capture has never been more important – or more attainable. Thanks to new retail technologies it is possible to get an even better picture of who the shoppers is – and provide a better retail experience based on these insights.

When done right, personalization not only boosts sales but also strengthens customer loyalty and increases store preference.

Using an external provider for retail solutions can be a great way to save both time and money - learn more here!

As we step into 2026, retailers are balancing higher expectations for convenience with growing pressure to improve efficiency, reduce shrinkage, and make smarter use of data across the store.

Joya Smart and Joya Smart+ from Datalogic are here! Let’s dive into the enhancements that comes with the new Joya Smart and Joya Smart+ self scanning devices!

The growing need to encode more information has given rise to new and more advanced 2D barcodes—soon to become the global standard. Discover what this shift means for retailers here.

Many companies are preparing for the shift from linear 1D barcodes to two-dimensional ones, enabling significantly more data to be encoded in a single symbol. But what are the most important factors to consider when making the transition? Learn more here!

The 2D barcode is here! A shift from 1D to 2D barcodes is underway—but what are the benefits? And how can retailers ensure they maximize the potential of 2D barcode technology? Dive into the topic here!

With GS1 Digital Link, it is possible for both retailers and their customers to gain valuable information—just by scanning a single barcode! This new standard from GS1 is expected to roll out shortly, learn more about what it means here!

As self-service solutions become increasingly popular in retail, they bring both convenience and new challenges. One of the most pressing issues is skip-scanning. Learn what skip-scanning is, why it happens, and how retailers can prevent it.

Barcodes have been in use for over five decades — and they're not going anywhere. However, the barcode as we know it is evolving into something even better - read more here!

Growing up amid uncertainty while constantly being introduced to new technologies, Generation X have a unique perspective on retail solutions, product preferences, and shopping behavior.

The members of Generation Alpha are already showing a strong willingness to shop. What are their shared characteristics, and how does this influence their shopping behaviour? Learn more here!