Retail articles

Dive into the world of retail - from consumer behaviour and shopping habits to articles about the latest retail innovations!

Filip H Filip H

Self-service for everyone: Accessibility in retail

From accessibility needs to different levels of digital confidence, creating an inclusive experience means considering the wide variety of shoppers who enter a store every day. Learn more about accessible self-service here!

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Filip H Filip H

Self-service: A global phenomenon

How do shoppers around the world perceive self-service technologies such as self-scanning? Explore international research on self-service technology, customer behaviour, trust, and the factors that drive successful retail adoption.

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